Customer services

Customer Service
Use our dedicated customer service team to ensure safe and enjoyable travels, wherever you are in the world. Our experts are here to help you answer any enquiry.

Whether you need to change your itinerary, extend your insurance, or have a query on your airline ticket, we are here to help. If you can't find the solution to your problem from the links below, please get in touch and we will do our best to help you.

Global Travel Help

Global Travel Help

Need some help whilst you’re away? Loving where you are and don’t want to leave? We can help change your flight and hotel bookings and extend your insurance. More

Latest travel updates

Latest travel updates

Get the latest News and Travel advice.
Find out more >

talk to us

Frequently Asked Questions - Travel help

Have a question?

Do you have a question about your booking? Need more information before you book? Have all your travel questions and queries answered by our expert travel team. More

Email Customer Services

Email us

Questions about your booking? Need to make changes or a cancellation? Or want to provide us with some feedback? Let us know and we will endeavour to help your every need. More

Flying with British Airways?

Save time at the airport

Be sure to enter your Advance Passenger Information before you get to the airport saving you time and stress at check-in.
Check-in online from 24 hours before your scheduled departure time. More

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